Guides
How repeat treatments work
Returning for another course? Your general details are remembered and only the treatment-specific questions are asked again.
Guides to the service, delivery and your account, plus news from the team.
Returning for another course? Your general details are remembered and only the treatment-specific questions are asked again.
How your order is packed, which couriers we use and what to do if you are not in when it arrives.
Approval, ordering, dispensing and dispatch: the steps between a prescriber saying yes and your treatment arriving.
From choosing a treatment to pressing submit: what the online assessment asks, how long it takes and what happens to your answers.